This course designed for people working in the HR sector and need to develop their English to communicate more effectively in their role. So, whether you are a HR manager, a recruitment consultant or someone who works with HR issues this course is suited to your specific needs.
Focusing on the relevant HR expressions and vocabulary, you will start speaking English immediately and practice how to use language fluently. The course consists of realistic HR situations, authentic documents and simulation exercises that focus on developing your accuracy. You will be coached how to communicate effectively in meetings, deliver a presentation, write effective emails and speaking on the telephone. Everything you need to do your job effectively in English will be thoroughly covered during your course.
English for accounting is focused on those working in accounting or finance field and need support how to communicate more accurately in different finance situations. The course consists of a variety of speaking exercises and tasks that will improve English immediately so that you feel prepared when speaking to colleagues and business partners. You will learn the necessary finance vocabulary and expressions for different situations ensuring accuracy when describing for example, the financial report and monthly figures. Your course will also include language coaching for meetings, presentations, email writing and small talk.
Delivering high level of customer service in English is becoming much more common in Sweden today. Managers and staff are expected to handle all customer enquiries and complaints in an efficient and professional manner in English. This course has been developed to coach staff who have direct contact with customers in the customer service industry for example; a sales department, customer service support, helpdesk and hospitality. You will learn how to handle customers face to face, over the telephone and through effective writing. The course focuses on customer service principals, best practice procedures and complaints strategies. You will actively start using relevant vocabulary and expressions in real life scenarios giving you the confidence to deliver high quality customer service to all your customers.
Our courses start developing your English speaking skills actively by incorporating real life business situations and discussions. All activities and tasks are related directly to your profession and personal business needs focusing on relevant vocabulary, phrases and terminology.
Don't hesitate contacting us now for a free language consultation.